Yes, you are welcome to attend. However, it is not a requirement so do not feel that you need to leave work or rearrange your day.

We will inspect the property at the time and date agreed, we will compile the snag list in exactly the same manner as though you were there. The snag list will then be fully typed up in our format and sent to you by email.

We can and have done. Once we have the email address of you and your builder, you will both receive the report.

Yes, if required - please see the additional cost under 'Pricing'.

All the charges are listed on our website under 'Pricing'.

Generally, yes - however in some instances the builder may not supply the item mentioned in the snag list for example, door stops. Some builders do not fit them. We will note them as 'by homeowner' on the reprot.

That really depends on the number of snags found. Generally, around 1.5 hours for an average three-bedroom house.

There is no one single answer to this, but most builders are quick to address the issues found - generally within 1 week.

Generally, the builder will only allow one snag list on the property and then a follow up to be sure all the original snags have been completed.

As far as we as concerned, they will not hinder us completing the snag list, however you will need to check with the builder.

Within 48 hours, however provided the inspection is undertaken before 11am we will endeavour to send the completed snag list to you the same day.

We start at the front of the property and cover the entire external including gardens, we then go through the property from top to bottom, covering all acessible areas. We will inspect the attic area. We do not use a check list as we view each house individually with an open mind. All flaws, unfinished items, poorly finished items or damaged items are listed for inclusion in the snag report. We check all windows and doors are closing and opening fully and properly, we even check for scratches on the glass. Provided the heating has been commissioned we will request the heating be turned on along with the hot water to check all is in working order.

The property can be snagged, however when there is no power there are many things which will have to be checked on the second snag such as heating and lighting along with appliances and air extract. On rooms such a WC’s, bathrooms, staircases and en-suites with no natural light can only be fully checked when there is power in the property.

As long as you send us a full list of all the alterations, we will check them during the snag process.